Preventive
Maintenance with Beck Teck
BECK
TECK provides preventive maintenance service programs to address the
needs of businesses that do not have qualified computer technicians
on staff. Basic equipment maintenance such as data backup, internal
and external component cleaning and software updates is administered
on a scheduled basis. By following a few basic procedures clients
can greatly reduce the risk of data loss or hardware failure. The
following information represents some of the procedures of a typical
preventive maintenance program.
- Data
Backup-There
are two reasons for data loss; either there was no backup or the media
used failed to successfully capture the data. To reduce the possibility
of data loss we require clients to maintain backups on Tape, CDRW,
Jazz or Zip disk. Floppy disks have a high rate of failure and should
not be used to protect vital information. Backups are verified during
each service visit to ensure that critical data is being safely captured.
In the event of a system failure data will be transferred to another
working system while repairs are being made.
- Anti
Virus Protection-Clients
are required to maintain a current version of an anti-virus software.
Systems will be configured to automatically perform virus definition
updates and perform full system virus scans weekly. The anti-virus
software is configured to scan in-coming and out-going emails, the
most common method of virus transfer. Anti-virus settings and definition
files are verified during each service visit to ensure that data is
protected from virus damage. Our product of choice is AVG Anti-Virus.
- Firewall
Protection-Grisoft’s
AVG Anti-Virus plus Firewall keeps personal data in and hackers out.
Right out of the box, it makes your PC invisible on the Internet so
that hackers can’t find it. The program’s intelligent
intrusion prevention technology blocks suspicious Internet traffic.
And easy-to-use privacy controls prevent personal information from
being sent out without your knowledge.
- Internal/External
Component Cleaning-Dust
is one of the leading causes of hardware failure. All moving components
are thoroughly cleaned and lubricated during service visits. The case
is opened and dust is removed from the motherboard and all system
boards. The CPU fan, power supply fan and any other board fans are
cleaned, lubricated and tested.All data cables are checked to be sure
they are securely seated on system boards. CD and floppy drives are
opened, cleaned and tested for data transfer. External components
such as keyboard, mouse, monitor and printers are cleaned of dust
and debris and all cable connections are checked. Connections to surge
protectors or UPS are checked.
- Software
Updates/System Optimization-Operating
system updates and patches are downloaded and installed to ensure
that your system has the most current version of the OS software.
Internet browser software updates or upgrades are preformed as software
changes become available.Updated component drivers are installed as
they become available or are required by system changes. Hardware
configurations are checked to be sure that they are operating efficiently
and without conflict with other components.
Defrag and scan disk maintenance programs are run to detect any
problems that your hard drive may have. Specialty error diagnostic
software is run on other system components to verify that they are
in good working order. Hard drive file organization is checked and
any misplaced files are moved to their correct data folders. Any
temporary or unneeded files are located and removed.
We perform a needs consultation to review your current setup and
then provide you with a custom maintenance program. Choose from
quarterly, bi-annual or annual service schedules at discounted service
rates. As a participant in one of our preventive maintenance service
programs you can also receive discounts on service. If you need
more information, Contact Us.
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